- Who is the owner of Alex Sena Apparel?
My names Alex Sena. I started this brand unintentionally which is why there is no official brand name. I intended to make a few shirts for the friends I made over Facebook and other social media networks, so I figured it was simple to just use my own name so they could easily locate my products. Just days after posting my first few pocket t-shirts I had made- the orders kept pouring in consistently for the next few years.
- Where are you located?
Located in CANADA (Toronto, Ontario)
- What quality can I expect from your products?
Our products are all made in-house by myself (Alex Sena) and another seamstress with experience of 20+ years. Alex Sena Apparel has produced over 1200 products with nothing but excellent reviews from our customers since we started the brand in October of 2012. We aim to produce the best quality garments for the most affordable cost.
- Do you ship worldwide?
We ship worldwide yes, certain products may say they're not available to ship to a selected region. If this occurs email us to inquire a shipping estimate Alexsena96@hotmail.com
- Why is the production time up to 15 days on orders?
All products are made to order, we produce the items after the order is placed. We can always do different styles of products upon request using certain fabrics we have on a variety of shirt colours.
- Are packages shipped with tracking?
Yes, tracking will be sent automatically to your E-mail once your package is dropped off at the post office. Some countries outside of CANADA and USA may not have tracking included due to the expensive rates. Tracking can still be included at the expense of the customer if desired.
- How can I contact you?
You may E-mail email@example.com regarding any questions you may have. Expect a response within 24-hours. Any questions that are regarding sponsorship/free products will not be responded to.